Take Control of your Operations
The ViiBE Academy will provide you with specific high-quality training to make sure you quickly learn all things ViiBE.
Solution-Centered
Learn to make the most of your platform.
Actionable Training
Be operational quickly with our custom-tailored courses.
3 Levels of Courses
Take our Operator, Expert or Admin Certifications.
Our Most Popular Courses
We have classes for all levels, whether you are a new user or a ViiBE expert there is always more to learn and new skills to acquire.
Operator Certification – Beginner
In this course, Operator Certification - Beginner, you will learn more about the basics of ViiBE for the Operator role; your account, calls, collaboration, and more!
Expert Certification – Beginner
In this course, Expert Certification - Beginner, you will learn more about the basics of ViiBE for the Expert role; calls, features, dashboards, and more!
Admin Certification – Beginner
In this course, Admin Certification - Beginner, you will learn more about the basics of ViiBE for the Admin role; customize ViiBE to your needs!
Be in Demand with Our Professional Training
With the increased operational efficiency gained through the ViiBE Academy training, become the most efficient technician, expert or agent in your team.
Learn how to use ViiBE’s powerful video assistance and ticketing platform to provide exceptional expertise at a distance.
With our Knowledge Management Technology, transform everyday operations into learning material.
Our team of Product Engineers and Customer Success Managers have hand-crafted a set of 3 courses for you to become an expert on all things ViiBE.
Industry Partners
What Our Clients Have to Say
