About Us

Learn more about the ViiBE Team, our story and our lead instructors.

Marc Prempain - CEO
Charles Demée
Charles Demée - CTO

About Our Story

Originally, co-founders Charles Demée and Marc Prempain developed ViiBE as a solution for emergency medical call centers. “The genesis of the project was based on the idea to guarantee that the French public had access to proper medical treatment in a single click”. This vision led to the decision to create a web application: “in an emergency situation, requiring an app to be downloaded represents a major obstacle in the consumer journey”.

Now, ViiBE is being used in over 70 countries and across several industries. Reshape your remote operations value chain with ViiBE’s web-based video assistance solution.

Meet Our Lead Instructors

Multiple teams are working together to produce the best possible version of the ViiBE Academy.

Kelly Dell

Kelly Dell

Marketing and Content Creation Lead

Nathalie Bergna

Nathalie Bergna

Customer Onboarding & Satisfaction Lead

Ritika Midha

Ritika Midha

Head of Business Intelligence and Success Management

Jessy Hachet

Jessy Hachet

Artistic Director and Lead Cameraman

Numbers Speak

7+

Languages

30+

Partners

50+

Countries

100+

Devices

What Our Clients Have to Say

I am very satisfied by the service that ViiBE provides, with great post-training support and a team that actively listens to our product evolution requests.
Suez
SUEZ
Onboarding successful. Solution is easy to use and intuitive.


SNCF
SNCF
Thank you for the very high quality training!


Allianz Partners
Allianz Partners
Clear and seamless onboarding. Great experience with our dedicated Customer Success Manager, Nathalie.

Groupe Expertise Service
Groupe Expertise Service

Join our Hundreds of Happy Users Today!